Frequently Asked Questions

What we offer and what you need to know about our wax bar in Burnaby / New West. Everything is covered!

If you have been shaving the area, wait at least 3 weeks before getting waxed; although, the longer the hair the better the waxing result. (Your hairs grow in different cycles so on your 2nd or 3rd consecutive wax all the hairs will be in the same growth cycle and you can expect some super smooth results!) If you have been waxing the area, wait at least 4 weeks before you have another wax to ensure the hairs are long enough.

Avoid excessive heat and sweating 24 hours before your wax and exfoliate the night before to lift dead skin to improve the results of your waxing. 

Some clients find that taking a pain killer such as Tylenol 30 – 45 mins before your wax service can help reduce any discomfort.

Avoiding caffeine before a wax is also a good idea, caffeine is a stimulant and can increase your sensitivity.

You may also want to bring a fresh pair of underwear to wear after a French or Brazilian wax. 

If you have pre-wax jitters there is a detailed blog on some practical things you can do to stay calm before and during your wax. Check it out HERE

Located conveniently between Burnaby and New Westminster (All major credit and debit cards accepted)

Before a wax your hair needs to be at least a quarter of an inch – (eye lash length, or a grain of rice). The hair can never be too long to be waxed but if it is too short you will not get the best waxing results

Waxing peach fuzz on the body is pretty mild as this hair is usually softer. Leg hair can be a little stronger if you have been shaving, but again, this may just feel slightly uncomfortable. Underarm and bikini hairs are the stronger hairs. Although these areas may be more uncomfortable to wax than others, most clients are usually surprised at how little the pain is in comparison to what they are expecting. After your first Brazilian, the hairs will grow back thinner and softer, meaning that each wax gets a little easier. Your waxer will talk you through the process, ensure you feel at ease and will not do anything you do not feel comfortable with. 


We have perfected a quick and efficient process with pain reducing techniques and our proud to deliver the best Brazilian waxes in Burnaby and New Westminster. 

Of course! Please just wear a tampon or a menstrual cup. Your wax will be performed as normal but please be aware you can be a little more sensitive just before, during and just after your cycle. Most ladies will book their wax just as their cycle has finished. Hello month of smoothness!!

The skin’s reaction after a wax can be slightly different for everyone depending on skin and hair type, but most people see the skin is slightly red and tender for 24 hours. This reaction is more common for first time waxers with years of shaving an area. As you wax more, the skin’s reaction lessens. If you are having a wax for a vacation or special event, it is best to schedule your wax 2-3 days before.

You need to give the skin 24 hours to calm down after a wax, ensuring you avoid heat, sweating, swimming pools and harsh chemicals and fragrances. After the warm wax has been applied, you need to avoid any further heat on the skin, saunas, steam rooms, cardio sessions etc.

We apply a soothing cream to the area after your wax but your follicles are still slightly open.

Sweating after waxing can cause bacteria to enter the follicles resulting in breakouts, so give the gym a day off! Particularly on the face, it’s tempting to touch your smooth hair-free upper lip immediately, but again, bacteria in open follicles can cause breakouts.

Leave the skin on the face free from makeup, sweating and products.

Immediately upon entering the studio will notice how clean the environment is and that we take our cleanliness seriously. Most importantly we follow a strict ‘No double-dipping Rule’

New medical grade nitrile gloves are used for each client’s wax. Every tool is also individually disinfected and sealed in a sterile pouch which is only opened when needed during your waxing. We are one of the few salons in the lower Mainland who are ‘Beauty Safe Certified’ to reassure customers that adherences to the best practices for safety and infection control are being followed.  (Administered by the ‘BeautyCouncil’ – Canada’s leading beauty industry association)

There are a lot of misconceptions about hard wax being less painful, more expensive, better for your skin, but here’s the low down:

Pain – Both types of wax remove hair from the root so unfortunately there isn’t much difference in how the wax feels.

Expense – Hard wax can cost a little more but we believe you should have the choice to use any wax you prefer. Unlike other salons, we do not charge more for hard wax. Got super sensitive skin or thick strong hair? That’s OK, you shouldn’t have to pay more for your wax!

Skin – Cream wax is sticky, the hairs stick into the wax and the wax sticks onto the strip. The stickiness means a dead layer of skin also comes off – only a very light exfoliating, not layers of skin leaving anything unnecessarily sore. Hard wax is not sticky. It sets and dries on the skin and turns into a plastic. It shrink wraps and ‘holds’ onto the hairs.

All of our products are perfect for sensitive skin. Our cream wax is the most popular, but if your hair is stronger and requires hard wax, your waxer will be happy to use this too. 

Our wax service durations include time for you getting ready, us performing the service, you getting dressed again, and room sanitation. Try to arrive on time, but we understand that unforeseen circumstances can throw your schedule off… so we book a few extra minutes “just in case”!

Give us a call if you are going to be more than 5 minutes late as we may need to reschedule to another time. We will always do our best to see you! See our contact details>>

All the products in our waxing studio in Burnaby are perfect for sensitive skin and we ensure we check in with you on the temperature of the wax throughout your service. Wipes to freshen up are available to use prior to your waxing. Our No Double-Dipping Rule means we dispose of every wooden stick after use. 

We also stock:

‘I Love My Muff’ product line providing feminine washes, feminine hygiene sprays and lotions. 

‘Routine’ deodorants. A range of highly effective but natural, vegan and beautiful smelling natural deodorants.

‘PFB’ A range of treatments to get rid of stubborn ingrown hairs, razor burn, dark spots and brighten darkened, damaged skin 

Yes! Check out our combos list on the services page. We also have loyalty card for Brazilian waxes. Bring your stamp card to each Brazilian waxing appointment and after 4 Brazilians your 5th Brazilian wax is 50% off!

Follow us on Instagram too as we giveaway a free Brazilian wax every month!

When you book an appointment a slot has been saved just for you! If you can’t make it please let us know. Please note: After 2 ‘no show’ appointments a deposit or full payment of service will be required to secure future bookings.

To ensure you get the best experience and your wax specialist can talk you through the process and beneficial skin care advice no friends are allowed in the service rooms. A parent or guardian can be present in the room if accompanying a minor.

Take selfies, snap photos of inside the studio and share on social media to your hearts content but please do not take photos of staff

Call us at 604-722-5970 or book online

Still have waxing questions? Send us an email with this form.
We will get back to you within 24 hours

Proud to serve the ladies of Burnaby and New Westminster!